NATIONAL ALLIANCE TO END VETERAN SUICIDE®

FREQUENTLY ASKED QUESTIONS - MEMBERSHIP FOR BUSINESS:


Q: How do I determine the level of my membership donation?
A: We have generalized the amount into categories (Nonprofit, For-Profit, Government) using size indicators (small, medium, large) of your organization. We have also allowed for a Custom Amount. Choose the one that seems to fit your business model or enter a custom amount.

Q: What forms of payment can I use?
A: We support most Debit/Credit Cards and also direct from Bank Accounts via ACH.

Q: Do you support payments from outside of the US?
A: Yes we do. Our donation engine is powered by Wepay which supports most countries of the world.

Q: Will I receive something to prove my donation for tax purposes?
A: As a donor you can login and download donation documents for use when preparing your taxes.

Q: Can I make changes like updating my credit card details, etc.?
A: It's very easy. You are given a login to our accounting system where you can adjust your billing details in real-time.

Q: Will a charge automatically happen yearly for my business membership?
A: No. As your business membership term nears its completion we will send you a renewal link.

Q: How do I inform you of my T-shirt Size?
A: You specify the size of your T-shirt in the Notes box (located right after the email and telephone fields) on the membership signup page.

Q: When will I receive my gifts?
A: Please allow 4-6 weeks for your package to arrive. If your t-shirt ordered is above 2X it may take longer.



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